What this service cannot do

We cannot promise that any funds will be recovered, returned, frozen or reimbursed. No investigator can. Recovery depends on exchanges, payment providers, law enforcement and courts — none of which we control.

A blockchain records movements between addresses. It does not record names, identities or intent. We do not claim to identify the people behind a wallet, and we do not attempt to.

Blockchain transactions are irreversible. Freezing and seizure are powers held by third parties. We cannot reverse a transfer, block an address or compel anyone to return funds.

We can prepare material that supports a report and explain where it can be sent. We cannot force an exchange, a bank or law enforcement to investigate, respond or act within a timeframe.

Our work is investigative and documentary. We do not provide legal advice, represent you in proceedings, or exercise any authority. For legal options, consult a qualified lawyer in your jurisdiction.

If addresses, hashes or evidence are missing, or funds moved through services that obscure the trail, the work will be limited and the report will say so. Trails can also end where data ends.

An exchange, bank or authority may accept, question or decline a report. We cannot guarantee that a report will be treated as admissible evidence or that it will lead to any action.

We do not attempt to access any wallet, platform, device or account, and we never ask for credentials. We do not conduct surveillance or any activity that requires unauthorised access.

Any loss amount recorded in a case is supplied by you. We do not independently verify it and we do not present it as an established fact.

Work takes as long as the data requires. We publish no guaranteed turnaround times because we could not keep them, and progress updates describe the work rather than predicting an outcome.