The fastest route for a general question about your situation or about how an investigation works.
+1 (205) 222-7768Please do not send seed phrases, private keys, passwords or verification codes in any chat.
Secure client portal
Create an account to submit a case, upload evidence and exchange messages with the case team. Everything stays attached to your case reference.
What to include in a first message
- The country you are based in
- Roughly when the incident happened
- The platform or person involved, by name
- Whether you have wallet addresses or transaction hashes
Protect yourself from impersonation
We will never contact you first to ask for wallet access, and we never ask for private keys, seed phrases, passwords or verification codes. Treat any message that does as fraud and do not respond.